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FAQ
1. How long does it take to process orders?
Once an order is placed we immediately verify the availability with our suppliers once availability is confirmed we charge your credit card and arrange shipping in the event that an item is not available we will contact you ASAP to discuss your options(place on back order,suggest an alternative or cancel the order) please not all merchandise is not available for backorder purchased items are shipped per your instructions during checkout it can take up to 7 days to get an order that is shipped using ground service
2. Can I check the availability of an item before I place an order?
Yes just email us at www.sisf812@comcast.net the item number, color,size,and quantity that you want to buy our customer service department will get back with you as soon as possible with availability with
3.Can I cancel my order?
All orders are verified and processed shortly after it is placed if you wish to cancel an order please contact Faye's Fashions within two hours of placing your order after two hours your order may not be available for cancellation if you refuse to take a delivery of an item you will be charged a 35% restocking fee
4. What type of security do you have to protect my information?
Our clients informations is protected by SSL technology this technology encrypts your order information so that it can not be decoded by anyone except FAYE'S FASHIONS
5. I prefer to order using catalogs how can i order from you
We do not currently have printed catalogs this may change in the future so please check back frequently for updates.
6. What forms of payment do you accept?
We currently accept VISA,MASTER CARD,AMERICAN EXPRESS,DISCOVER AND PAY PAL,CHECKS CAN BE PROCESSED THROUGH PAY-PAL.
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